How do I know which service I need?

Students often reach out with a mix of questions, uncertainty, or stress about their situation. We start with a short conversation to understand what you’re facing—whether it involves academic misconduct, behavioral concerns, organizational issues, or a more complex process. From there, we recommend the type of support that aligns with your needs and where you are in the process.

How are services offered—virtual or in person?

We offer virtual, hybrid, and in-person support depending on your preferences and the urgency of your situation. Virtual meetings are the most common and cost-effective, while in-person engagements are available for students who would benefit from on-site support. In-person services may carry higher costs due to travel-related expenses.

Do you work with students from any university?

Yes. Students from any institution can seek support. We adapt our guidance to your university’s policies, procedures, and expectations to ensure you’re responding appropriately and confidently.

How does pricing work for student services?

Every student’s situation is unique—some involve a single meeting, while others require support throughout a full investigation or hearing process. We start with a brief intake meeting to understand your needs, then outline the recommended level of support and associated costs. We are committed to meeting students where they are and work to identify arrangements that respect individual circumstances.

Can you support me even if I'm early in the process or unsure what’s going on?

Absolutely. Many students contact us before anything official has happened or when they’ve just received an initial notice. We help you understand what to expect, what matters most right now, and how to prepare for each step ahead.

Can you communicate with my family or support system if I want them involved?

Yes. With your permission, we can include parents, guardians, or other trusted supporters to help ensure everyone understands the process, expectations, and next steps.

Can you provide me with legal advice?

No. We do not provide legal advice or legal representation. However, if you need or want an attorney, we can connect you with trusted lawyers who specialize in student conduct, Title IX, or related matters.

What does it mean when I receive a conduct notice?

A conduct notice is simply the university’s way of informing you that a concern has been raised. It is not a finding of responsibility, nor a sign that the institution has already made up its mind. It opens the door to a structured process where you will have the opportunity to share your perspective, clarify details, and help decision-makers understand the full context of the situation.

How does the student conduct process actually work?

While each school has its own model, most processes follow a familiar pattern: notice, information gathering, an opportunity for you to respond, and a final determination. Some matters are resolved through a conversation with an administrator; others involve a more formal meeting or hearing. Whichever path your case takes, the goal is to understand what happened, address any impact, and support your continued success within the community.

How is this different from a legal (criminal) proceeding?

University conduct processes are administrative and educational, not criminal. They use different timelines, standards, and procedures, and they prioritize safety, learning, and accountability—not punishment. Even if a situation overlaps with law enforcement, the university’s process remains separate and focused on its own values and responsibilities.

Is the university assuming I did something wrong?

No. A report simply signals that something needs clarification. The institution is expected to remain neutral until it gathers the necessary information. You will have the opportunity to explain what happened, correct misunderstandings, and provide relevant context before any decision is made.

What if the allegation is inaccurate or incomplete?

Many cases begin with partial information. You will have a structured opportunity to offer clarification, share your understanding of events, and correct anything that does not align with your experience. The process is designed to consider multiple perspectives—not just the initial report.

What if multiple students are involved?

It’s common for several individuals to be connected to the same incident. You are only responsible for speaking honestly about your own knowledge and involvement. You will not be judged or compared to what others say.

What does an advisor do?

An advisor is a steady source of guidance throughout the process. They help you understand the allegations, break down policies, prepare for meetings, and think strategically about how to communicate your perspective. Their support ensures you enter each step prepared and confident.

What can’t an advisor do?

Advisors generally cannot speak for you, act as your attorney, or negotiate privately with administrators. Their role is to prepare you—not replace your voice—so you feel informed, supported, and in control of your participation.

Do I need to tell my parents or family?

That decision is entirely yours. Many students benefit from the support of someone they trust, but disclosure is not required. Advisors can help you think through whether and how to communicate with family.

What if the situation involves mental health, identity, or trauma?

Advisors are trained to approach sensitive matters with care. You choose what to share and when to share it. Support is always rooted in respect, privacy, and your comfort level.

How do I prepare for an interview or meeting?

Preparation typically involves reviewing the allegations, understanding the relevant policies, and practicing how to share your perspective clearly and calmly. Advisors help you anticipate common questions and organize your thoughts so you enter the meeting with confidence.

I’m afraid of saying the wrong thing — can you help?

Absolutely. Many students feel this way. Advisors help you understand what matters, how to avoid speculation, and how to respond truthfully while staying grounded and composed.

What kinds of questions will I be asked?

Questions generally focus on clarifying the sequence of events, your intentions, your involvement, and your understanding of the situation’s impact. They are meant to gather information—not to trap or intimidate you.

What should I bring or prepare beforehand?

This depends on your case, but may include notes, timelines, written responses, or relevant documentation. Advisors help you determine what is helpful.

What if I get emotional or overwhelmed during the meeting?

Emotion is normal. Conduct administrators understand that these conversations can feel stressful or personal. Advisors help you manage nerves and regain your footing if you become overwhelmed.

How do I handle questions I don’t know the answer to?

Honesty is your best guide. It is perfectly appropriate to say you do not recall or cannot speak to something. Advisors help you navigate uncertainty in a grounded, thoughtful way.

What does a hearing look like?

Hearings vary by institution. You may meet with a panel, a single administrator, or participate in a structured conversation. You may be asked questions or offered an opportunity to speak. Advisors help you understand what to expect at your specific school.

Can you help me read and understand the evidence?

Yes. Evidence can feel overwhelming at first glance. Advisors help you understand what is included, why it matters, and how it fits into the larger picture of your case.

What if there are inaccuracies?

You will have the opportunity to clarify or correct information. Advisors help you phrase responses respectfully and clearly.

How does the university decide what information matters?

Institutions look for relevance, credibility, and consistency. Advisors help you understand how these concepts work in practice.

What if the reporting party has information I’ve never seen?

You will typically receive the evidence before any decision is made. Advisors help you respond thoughtfully.

What if the evidence seems incomplete or confusing?

Most cases begin with some degree of uncertainty. Advisors help you identify what is missing and determine how to address gaps constructively.

Will this affect my academic record or future opportunities?

Most conduct outcomes are internal and do not appear on academic transcripts. They may, however, appear on your disciplinary record. Advisors help you understand the specific record-keeping practices at your institution and any long-term implications.

What kinds of outcomes might I receive?

Outcomes range from a warning, educational assignments, to probation or separation, depending on the circumstances. Suspension and expulsion, although a possibility, are typically reserved for severe or repeated behavior. Outcomes are designed to be proportionate, meaningful, and aligned with community expectations.

How long do conduct records last?

This varies by institution and the severity of the matter. Advisors help you understand your school’s policies and what they mean for you.

When is an appeal appropriate?

Appeals are usually permitted when there is new information, procedural error, or an outcome that is disproportionate. Advisors help you evaluate whether an appeal is viable.

How do I prepare a strong appeal?

A thoughtful appeal focuses on the allowed grounds, presents information clearly, and avoids emotional overstatement. Advisors help you write an appeal that is concise, respectful, and grounded in policy.

What happens after the decision is final?

You complete any assigned outcomes and continue moving forward with support. Advisors help you understand next steps and how to restore balance and stability in your academic life.

What if I’m already very anxious about this?

You’re not alone. Conduct matters can feel daunting, especially when you’ve never experienced something like this before. Advisors help you break the process into manageable steps so the experience feels less overwhelming.

How should I handle sensitive information?

You only share what is necessary and comfortable. Advisors help you determine what to disclose, how to frame it, and what will genuinely support your case.

What if the situation intersects with mental health needs?

Advisors help you navigate these conversations carefully and connect you with supportive campus resources when appropriate.

What campus resources should I consider contacting?

Campus counseling, academic support, health services, and student advocacy offices may all be valuable. Advisors help you identify which resources align with your needs.