How are your services offered—virtually or in person?

Our services can be delivered virtually, in person, or through a hybrid model depending on your needs. Many clients prefer virtual or hybrid support for efficiency, while in-person engagements are available for matters requiring on-site presence, deeper facilitation, or chapter-wide support. In-person services typically incur higher costs due to travel and related expenses, and we structure these carefully and transparently.

How does pricing work for organizations of different sizes or needs?

Because every organization’s situation is unique, we begin with a brief intake meeting to understand the scope of the issue, timelines, and goals. From there, we recommend an engagement structure and cost that reflect the complexity of the matter and the level of support required. We are committed to meeting clients where they are and strive to design arrangements that align with each organization’s circumstances and capacity.

Can you provide my organization with legal advice?

No. We do not provide legal advice or legal representation. However, if you need or want an attorney, we can connect you with trusted lawyers who specialize in higher education law, organizational conduct, or related matters.

How quickly can we access support?

Most engagements—especially those involving crises or urgent concerns—can begin quickly. During your initial outreach, we assess the situation, determine the level of immediacy required, and identify the most effective path forward.

What kinds of organizations do you support?

We work with student organizations, fraternity and sorority chapters, governing councils, and inter/national headquarters. Each receives tailored support grounded in its specific culture, structure, and operating expectations.

How do we know which type of support we need?

We begin with a brief conversation to understand what you’re facing—whether it involves an allegation, internal friction, chapter culture concerns, or a broader organizational challenge. From there, we recommend the most appropriate form of support and walk you through what engagement would look like.

Can your services be tailored to our organization?

Yes. All advising, coaching, facilitation, and crisis response is adapted to your policies, culture, and current environment, ensuring the support you receive fits your organization instead of forcing you into a template.

What does an advisor do?

An advisor is a steady source of guidance throughout the process. They help you understand the allegations, break down policies, prepare for meetings, and think strategically about how to communicate your perspective. Their support ensures you enter each step prepared and confident.

What can’t an advisor do?

Advisors generally cannot speak for you, act as your attorney, or negotiate privately with administrators. Their role is to prepare you—not replace your voice—so you feel informed, supported, and in control of your participation.

What should we expect if our organization is responding to a misconduct allegation?

We help you understand the allegation, prepare your leadership team, clarify the process, and develop a structured plan for how to communicate and present your organization throughout the investigation or hearing.

How do you support organizations during hazing concerns?

We help you interpret hazing definitions, assess what information is relevant, prepare members for interviews, organize documentation, and anticipate the procedural steps ahead. Our goal is to ensure your organization responds with accuracy and confidence.

Do you conduct independent investigations?

Yes. When appropriate, we provide impartial fact-finding, trauma-informed interviews, evidence review, and clear reporting that aligns with university or inter/national headquarters expectations.

Can you help us understand what outcomes to expect?

We walk you through typical resolution pathways, possible outcomes, and factors that may influence the process so your organization can make informed decisions at each stage.

How can you help our organization address internal conflict?

We facilitate thoughtful, structured conversations among leaders or members to identify the underlying issues, clarify expectations, and guide groups toward workable, sustainable solutions.

Can you help us improve our organization culture?

Yes. We help organizations identify cultural patterns, communication challenges, or values misalignment and work with leaders to develop strategies that strengthen organizational and member well-being.

What does resilience coaching look like for organizations?

Resilience coaching focuses on improving decision-making, communication, crisis readiness, and day-to-day management. We help leaders set expectations, understand their roles, and approach challenges with steadiness and clarity.

What qualifies as a crisis for an organization?

A crisis may involve serious allegations, member safety concerns, high-profile incidents, leadership instability, media attention, or moments where your standard processes are overwhelmed. We help you stabilize the moment and respond deliberately.

How do you support organizations during a crisis?

We assist with rapid assessment, strategy development, leader preparation, coordinated communication, and alignment with campus or inter/national headquarters partners—ensuring your organization responds responsibly and thoughtfully.

How quickly can crisis support begin?

Often the same day. Once we understand the situation, we work quickly to establish next steps and support your leadership team through the immediate demands of the moment.

What types of workshops do you offer organizations?

We design workshops on accountability, leadership, hazing prevention, conflict management, risk reduction, and organizational well-being. Each session is crafted around your current needs and the realities your members are experiencing.

Can workshops be tailored to an ongoing issue?

Absolutely. Workshops frequently address recent incidents, cultural concerns, or emerging leadership challenges and are designed to be practical, realistic, and actionable.

Do you work directly with fraternity/sorority inter/national headquarters?

Yes. We partner with fraternity/sorority inter/national headquarters on chapter assessments, membership reviews, crisis response, investigations, and organizational culture initiatives across multiple campuses.

Do you coordinate with universities during organizational matters?

When authorized, we work with student affairs, student accountability and conduct offices, Title IX offices, and fraternity and sorority life professionals to support clear communication and alignment with institutional expectations.